Jenn Zuber
Managing Director
Jenn is a change and transformation consultant who has spent over two decades fine-tuning her craft and coaching and mentoring other change practitioners. She has held Head of Change and Change Director roles in organisations undergoing large-scale change transformation, where she excels due to her deep understanding of change delivery, strong leadership capability, and stakeholder engagement skills.
She leads change with an empathetic, human-centric approach designed on the foundations of neuroscience and brain-based change. Her deep understanding of program delivery, governance, change management/change portfolio management and transformation leadership enhances her ability to work with leaders, build relationships and manage stakeholder expectations.
Jenn is the lead author, course designer and facilitator for the Change Management Institute’s Change Portfolio Management Foundations & Advanced programs – the first of its kind in the world.
Special Focus Areas
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Global thought leader in the area of Change Portfolio Management and Organisational Change Management
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Designing and delivering change management, change leadership and change fitness learning programs
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Developing fit for purpose change management frameworks and methodologies
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Leading and establishing Change Management Practices, Change Portfolio Management/Offices and Change Management Offices
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Consulting in the areas of change portfolio management; organisational change management; transformation leadership & roadmap development; initiative planning, delivery, and governance; program management; and quality assurance
Professional Experience
Jenn’s background is in change and transformation consulting fulfilling roles including change director, senior change lead and program/ project manager. She has over 25+ years experience across multiple sectors and a wide variety of large-scale change programs including mergers & acquisitions; divestments; operating model redesign and organisational restructures; large scale digital/omnichannel and IT change; higher education transformation; change mgmt office and project/ program/ portfolio management office establishment; change capability uplift and capacity building programs and delivery of strategic transformation agendas. She also provides change delivery quality assurance and change management and leadership coaching & mentoring, specialising in change portfolio management.
She has worked at a Change Director / Portfolio Change Level for the following clients:
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Bendigo & Adelaide Bank (Head of Change & Delivery Excellence) Australia
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Perpetual (Global Change Lead - Pendal Acquisition Integration Program) Australia
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Colonial First State (Change Director/Head of Change) Australia
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Commonwealth Bank (Change Director, Divestments Portfolio) Australia
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MLC Life Insurance (Change Director/Head of Change) Australia
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Macquarie University (Program Change Manager, Research & Curriculum Mgmt Programs) Australia
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Al Tayer Retail (Head of Change, Omnichannel Program) Dubai
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Department of Municipal Affairs (Advisor, Municipal System Transformation) Abu Dhabi
Prior to this, Jenn held senior change management and learning lead roles across a variety of organisations & sectors between including but not limited to engineering, professional services, utilities (Essential Energy), and the Reserve Bank.
Relevant certifications
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Graduate of the Australian Institute of Company Directors (GAICD)
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Bachelor of Education with a Human Resource Development major, University of Technology Sydney (UTS)
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Accredited Facilitator S.A.F.E.T.Y. debriefs (individual & team), Academy of Brain-based Leadership
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Diploma of Organisational Change Management, Australian Institute of Management
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Certified in ProSci, APMG and RIMER change management
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Certificate in the Foundations of NeuroLeadership, NeuroLeadership Institute
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Certificate in the Foundations of Design Thinking, IDEO U
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Certificate IV in Training & Assessment, UTS